(1) Corporate Marketing Officer – Sarah Redman

I’m responsible for producing all external communications materials such as leaflets, posters and flyers (including this booklet!). It’s up to me to make sure that local people have access to information about how to contact the police as well as the latest on what we’re doing to tackle crime and anti-social behaviour in Cambridgeshire. I make sure our website is up to date and I also help the neighbourhood policing teams to run crime prevention campaigns so people in the county know what precautions to take.

(2) Police Service Centre Telephone Operator – Naz Mahmood

The calls I receive range from bike thefts to stolen cars, from general enquiries to serious sexual offences. Not all calls require police attendance, but where they do it’s my job to determine the level of response. I empathise with callers, reassure them and gather information. Sometimes callers are hysterical, frightened and even scared about talking to the police so a professional, approachable manner is vital, as is the ability to remain calm and focussed.

(3) Police Officer – Marcus Hering

Working as a police officer a typical day doesn’t exist. One minute you could be dealing with a traffic offence, the next you may be diverted to a serious assault. My main role is to keep the peace, protect the public, minimise risks to public safety and provide reassurance to victims of crime and local communities. I’m often the first person to attend an incident and it is me who people turn to for help.

(4) Inspector with the Special Constabulary – Stephen Bell

As a volunteer ‘special’ I have the same powers as regular police officers and the job is just as exciting. From helping out with door to door enquiries and taking statements to carrying out speed checks I do it all. I also patrol most Friday nights, dealing with anti-social behaviour outside pubs and clubs. There’s plenty of variety and a warm feeling when you end your shift knowing that you really made a difference out there.

(5) Crime Scene Investigator – Stacey Tuck

I attend crime scenes which can range from shed and house burglaries, thefts from vehicles to rapes and murders. I start by taking photographs, then look for DNA, such as blood, and look for fingerprints, while keeping my eyes open for footprints, fibres, hairs, tools and anything else which may be relevant. I write scene notes which are uploaded onto our database and any DNA recovered gets sent off to the Forensic Science Service or fingerprints to the Fingerprint Bureau for analysis.

(6) Station Enquiry Officer – Donny Taylor

I work shifts on the front desk at Ely Police Station. I’m the first person you see when you visit the station and first impressions are very important. I make sure that all queries are dealt with correctly and politely. The queries we get are very varied, from providing advice on the law to recording crimes and from processing firearms licenses to logging registered sex offender visits – the list is endless.

(7) Multi-lingual support officer – Aggie Siepak

As a fluent Polish speaker I help the police communicate with victims, witnesses and suspects who don’t speak English. I translate everything that has been said in English to Polish and vice versa. I make sure the person fully understands what is being said to them. I have to remain impartial, calm and focussed on the non-English speaker as I am passing important information to the police.

(8) Statement Taker – John Konik

My job is to support the officers investigating crimes by meeting victims and witnesses and taking statements. Statements are an essential part of the investigation - they need to be accurate and clear. People are often very upset or angry so I have to be sensitive and empathetic to their situation. It’s a difficult job at times, but really satisfying when it leads to an arrest or conviction.

(9) Crime Reduction Officer – Sue Loaker

I look at ways the police can work with the public and other local organisations to prevent crime. I also run various community events such as days of action where we go to specific areas and provide local residents with advice on how to keep themselves and their property safe.

(10) Police Community Support Officer – Paul Freeman

Being a PCSO is rewarding and varied and no two days are ever quite the same. I patrol my beat and deal with problems such as anti-social behaviour, neighbour disputes and minor traffic offences such as inconsiderate parking. I visit victims of crime and provide security advice and I make sure people are kept up to date with what’s happening in the area by holding ‘surgeries’ and sending out e-cops emails.

(11) Intelligence Analyst – Mark Buckingham

As an analyst I collect, review and interpret a range of data. I use the data to identify crime trends and patterns by using intelligence software such as specialist mapping and charting tools designed for analysing. I interpret the criminal environment which can range from neighbourhood policing to major incidents and organised crime. The results help officers make decisions around activity to tackle crime.

(12) Press Officer – Emma Hardy

Working in a press office can be fast paced and exciting. I have to keep up with breaking news stories as well as look ahead and see how the constabulary can make the news. As a team we look at overnight incidents which reporters may ask about, we take media calls requesting information or interviews and handle requests from police officers for witness appeals. We also plan press conferences and media briefings, which involves writing press releases for the media and statements for officers to read.

(13) Information Communication Technology Support Engineer – Nick Istead

I provide support and technical advice on software and hardware issues. I deal with repairs, installation and relocation of desktop equipment, printers and scanners. I also support the traffic cars with the automatic number plate recognition equipment. One day I can be on the phone assisting customers the next I’m visiting one of our police stations repairing computers.

(14) Workshop Manager – Ted Rowberry

My role is to support technicians in the workshop, ensuring vehicles are serviced and repaired to a high standard and returned to front line duty as quickly as possible. In addition, I produce specifications for new vehicles, working with police officers and specialist equipment manufacturers to deliver vehicles which are fit for purpose.

(15) Detention Officer – Oksana Sultanova

My role is to oversee the safe-keeping and well being of detained people. I search those that come into custody and record the property they have on them. I carry out drug tests on arrest, photograph detained persons, and take their DNA and fingerprints. I work closely with outside agencies such as solicitors, social services, doctors and the courts.

(16) Witness Care Officer – Elizabeth Catterick

I am the contact for victims and witnesses involved in cases at either the magistrates or crown court. I persuade reluctant victims and witnesses to attend court and give evidence which can influence the outcome of the case. This means recognising the impact of stressful situations and responding in an empathetic and professional manner. I make sure all prosecution witnesses get to the trial and I liaise with other criminal justice agencies, lawyers, caseworkers and police officers to resolve any victim and witness issues.

(17) Case File Administrator Supervisor – Richard Williams

I provide support to police officers and the Crown Prosecution Service (CPS). This involves gathering prosecutors’ files for court, arranging for prisoners to appear for hearings, sending information about a charge case electronically to the court or copying it for the defence counsel or probation service. I also deal with queries from the public, the CPS and other police forces about how a case is progressing.

(18) HR Assistant – Andrea Baker

I am responsible for the recruitment of police staff. This involves arranging advertisements for vacancies, organising interviews, conducting our pre-employment checks for new staff and advising managers and other colleagues on the recruitment process. I also assist with assessment centres for Special Constables and PCSOs. It is up to me to support the manager in recruiting the right person for the job as quickly and efficiently as possible.

(19)Analyst Programmer – Robert Redford

I am responsible for ensuring that both the force intranet (internal) site called ‘CamNet’ and the force’s external web site are kept up-to-date. I also develop and maintain other force applications such as our email system and our innovative e-cops email service, which provides local people with regular updates from their local neighbourhood policing team.